COSTUMER CARE AND SHIPPING POLICIES
Shipping egg shells across the country and world is, shall I say, a delicate process. All orders of eggs are shipped priority mail within the United States. Any international orders are sent regular mail. The fees associated with international priority mail are astronomical. Should you desire international priority mail, please contact me prior to purchasing. We can discuss options.
We always wrap our products with the utmost care. The eggs are places in either boxes or cartons. Any other items such as stands are packaged outside the box. Finally, the items are placed inside another box filled with packing peanuts, tissue paper, or some other shock absorber.
In the end, should an unfortunate incident occur and you receive a broken item, please send us a photo of the damaged product. We will work with you to replace the item or return your money. Sometimes an item cannot be replaced. In those circumstances, the item will be refunded rather than replaced. When you receive the item, you will have 3 days from receiving the item to open and inspect. Communication must be made within those 3 days regarding a damaged item.
Should an item break in the future, please contact us. We may be able to help you purchase a replacement, should you wis.
PRIVACY & SAFETY
if you're dissatisfied with a product, please contact us immediately. Each item is handmade, and will slightly differ from the sample photos. For example, not every egg takes on the same shade of pink. In addition, each egg varies slightly in size and shape. In addition, designs do vary slightly per egg. A tree make have a thicker trunk or more leaves than its counterpart.
Should you wish to discuss an issue with an item or should there be a problem of any kind, contact us immediately. We want your experience with us to be a positive one.
We are always open to wholesale inquiries. We do bulk orders for numerous venues.
Some wholesale work includes: wedding favors, museum gift shops, boutiques, and more.
We are always open to selling any of our items wholesale. Please contact us with the particular request you may have. We can discuss our availability as well as our pricing.
- Credit / Debit Cards
- Offline Payments (with pre-approval)